Project
Incubation monitoring system for regenerative medicine
I have worked with the scientific solution division of Olympus for 5 years, supporting the team to bring the incubation monitoring system to market.
Insurance digital transformation
I worked on a new insurance application from scratch, supporting the app team to define the core concept, create user experience, and iterate on prototyping.
Writing
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What complicates B2B design?
Design for business-to-business is not pretty. But, it’s worth exploring.
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How can I work from home (with a small child)?
Quarantining with my wife and two-year-old son has taught me a new way of working.
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What’s wrong with Japanese service experience
Everybody believes that “Omotenashi” empowers a high-quality service experience in Japan. However, it is not true: “Omotenashi” misdirects the Japanese service experience.
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How to facilitate a discussion in Japan
Facilitating a meeting or a workshop is a big part of what I do as a designer in Japan. I introduce two main techniques to improve facilitation in Japan.
